Warranty Policy
We offer limited warranties on select components of certain products to ensure customer confidence and satisfaction. Please review the following terms carefully:
Air Conditioner– Compressor
Warranty Duration: 3 Months from Date of Purchase.
- Covers manufacturer defects in the compressor unit only.
- Does not cover damage caused by power surges, improper installation, low voltage, or misuse.
- Warranty is void if the unit is opened or tampered with by unauthorized persons.
E-Bike – Battery
Warranty Duration: 3 Months from Date of Purchase.
- Covers internal battery defects and failure under normal usage.
- Warranty does not cover wear and tear, damage due to overcharging, water exposure, physical damage, or use of non-approved chargers.
- Warranty is void if the battery is opened, modified, or tampered with.
Television – Screen Panel
Warranty Duration: 3 Months from Date of Purchase.
- Covers manufacturer defects in the screen display.
- Does not cover cracked screens, burn-in, pixel damage from misuse, or physical impact.
- Warranty does not apply to TV issues caused by power fluctuations, lightning, or unapproved power sources.
Important Notes:
- A valid proof of purchase is required for all warranty claims.
- Warranty covers repair or replacement of the faulty component at our discretion.
- Items must be returned in reasonable condition with no signs of abuse or unauthorized modification.
- The customer is responsible for the transportation of the item to and from the service location unless otherwise agreed.
How to contact us:
For assistance or to file a claim, please contact us at:
Email: support@mylights.bz
Call: +501-620-1312